Question 1

Who is OptimaSoft?

Accepted Answer

We're a small team of engineers based in Tashkent. We specialize in web development, Telegram products, and AI integrations for businesses in Uzbekistan.

Question 2

Where are you located?

Accepted Answer

Our office is in Tashkent, Uzbekistan. We work with clients across Uzbekistan.

Question 3

How do I start a project?

Accepted Answer

Submit a request on our website or message us on Telegram. We'll have a free 15-minute consultation, study your task, and propose a solution.

Question 4

How much does a consultation cost?

Accepted Answer

The initial consultation is free. We discuss your task, answer questions, and give a preliminary estimate.

Question 5

What tech stack do you use?

Accepted Answer

Next.js 15, TypeScript, Tailwind CSS, PostgreSQL. For CMS: Sanity or Strapi. Deployed on Vercel.

Question 6

Can I update the site myself?

Accepted Answer

Yes. CMS sites come with an admin panel. We provide usage documentation and training.

Question 7

Do you build e-commerce sites?

Accepted Answer

Yes. We build catalog sites with cart, Payme/Click payment integration, and customer accounts.

Question 8

What's not included in the price?

Accepted Answer

Content (texts, photos), hosting after the first month, and third-party services not specified in the contract.

Question 9

How is a Mini App different from a regular bot?

Accepted Answer

A Mini App is a full web interface inside Telegram. It can include forms, catalogs, payments, and user accounts.

Question 10

What payments can you accept?

Accepted Answer

Payme, Click, Telegram Stars. We can also integrate Uzum Pay and other Uzbek payment systems.

Question 11

Can you connect a bot to a CRM?

Accepted Answer

Yes. We integrate with any CRM and external services via API.

Question 12

Is Telegram Premium required for Mini Apps?

Accepted Answer

No, Mini Apps work for all Telegram users on the latest version.

Question 13

What data does the AI bot train on?

Accepted Answer

We use RAG: the bot answers based on your documents and knowledge base. No general GPT data.

Question 14

How long does it take to set up an AI assistant?

Accepted Answer

A basic version takes 14-28 days. Complexity depends on data volume and required scenarios.

Question 15

How do you measure SEO effectiveness?

Accepted Answer

We provide a monthly report with position dynamics, traffic, and conversion metrics for key queries.

Question 16

Is SEO a one-time or ongoing service?

Accepted Answer

Basic optimization is one-time. Ongoing support and position tracking is monthly at $150/mo.

FAQ

General

Websites & development

Telegram solutions

AI & SEO